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Careers

 

 

CURRENT JOB OPENINGS 


1. DIGITAL MARKETING MANAGER  (Permanent, full-time)

What will I be doing?

Some of the key responsibilities of the role includes: 

  • Refine + implement digital strategies
  • Identify opportunity areas for growth and optimization
  • Responsible for understanding the customer's experience on the website, and working cross-functionally to design the strategy and execution of initiatives that will improve the customer experience
  • Liaise with existing and new affiliates / partners to drive referring traffic and customer acquisition.
  • Increase degree of marketing automation
  • Manage the marketing budget and forecast to drive new customer growth within ROI guidelines
  • Develop strategies to increase interaction with Loyalty database and lead generation activities. (Database segmentation)
  • Develop and implement online customer acquisition and retention strategies
  • Email marketing -Analysing eDM performances and optimise engagement 
  • Lead the implementation and management of MESHKI performance campaigns; paid search, display, paid social and affiliate marketing for a sub-set of markets.
  • Work closely with internal and external tech resources to build out online marketing capabilities in order to improve effectiveness and efficiency of our campaigns and processes
  • Ensure brand alignment + integration of the customer journey online
  • Analysing competitive markets and keeping up to date with relevant trends

Who are we looking for?

 Our dream Digital Marketing Manager would come with:

  • Minimum 2-years similar experience in a similar position 
  • A bachelor's degree or equivalent in Marketing, Advertising or business qualification
  • A natural curiosity to analyse + improve
  • An ability to balance creativity + commerciality
  • Ability to work to deadlines in a fast paced environment
  • A flexible, approachable attitude with good problem solving skills
  • An excellent understanding of MESHKI as a brand, our handwriting and aesthetics
  • Strong knowledge and experience of Google Analytics, Adwords and Social Media advertising platforms such as Facebook, Instagram and relevant analytics programs
  • Proven successful experience with SEO and SEM
  • Strong analytical skills with an advanced knowledge of Excel
  • An understanding of the MESHKI customer + our relationship with them
  • Multi-task / multi-project /multi-stakeholder management abilities
  • Ability to finance and manage budgets and ROIs
  • Excellent communication skills
  • Experience in working with Shopify is an advantage
  • The ability to see (and plan for) the bigger picture
  • Positive, motivated, with a desire to succeed + grow within the role and with the company
  • Web development and basic coding experience is a distinct advantage

 

2. PRODUCTION MANAGER  (Permanent, full-time)

What will I be doing?

Some of the key responsibilities of the role includes:

  • Communicating daily with overseas suppliers to ensure that all import orders are entered and followed up properly and thoroughly.
  • Provide accurate technical packs including specifications.  
  • On receipt of goods, QC, measure and comment on all proto samples, fit samples and salesman samples and ensure all products adhere to tech pack specifications.
  • Chasing suppliers and following up on all orders ensuring timelines and deadlines are adhered to.
  • Raising, updating, receipting and costing of purchase and production orders.
  • Creating Costings, Bill Of Materials and for one of the roles - Wholesale Pricing.
  • Administrative work and Co-ordination of all import documentation involving invoicing, shipping and freight documentation.  
  • Collaborate with the directors as well as fashion design team regularly
  • Highlight any delivery issues/quality issues to relevant teams
  • Regularly identifying styles that need to be re-stocked and putting orders through
  • Communicating with the customer service team regularly regarding styles that need to be restocked
  • Communicating with designers and pattern makers and relaying the appropriate information to suppliers 

Who are we looking for?

Our dream Production Manager would come with:

  • Minimum 2-years similar experience in a similar fashion company
  • Excellent communication skills
  • Strong organisation and time management skills
  • Technical understanding of garment construction and knowledge of fabrics
  • Good understanding of current fashion trends
  • Offshore production experience is essential
  • Experience with wholesale management is an advantage

 

3. SOCIAL MEDIA CONTENT PRODUCER (Permanent, part-time)

Are you the Kim of your family? Have a whole lotta sass, a good flair for content creation and in the know of all things fashion and style? Are you THAT on top of social media and know so much about the Kardashians it’s borderline embarrassing? We want YOU!

We’re not looking for no basic candidate! We need a girl who knows her social media game like it’s her religion, is up to date with the latest trends, is addicted to online shopping and knows what it takes to make a girl shop! We need a girl who is intelligent, witty and can get sh*t done!

What will I be doing?

All the fun stuff! We will be basically paying you to have have the time of your life:

  • Creating killer content for our social media channels: Instagram, Facebook, Snapchat, Pinterest and blog.
  • Assisting with PR and social influencer collaborations
  • Being the face of the brand on social media
  • Reporting to and working closely with the MESHKI creative and marketing teams

Who are we looking for?

Our dream Content Producer would come with:

  • Has experience in a similar position
  • Is social media savvy
  • Is witty – GOOD sense of humour with a collection of fire memes
  • Has excellent writing skills (to write killer blog content on topics such as fashion, lifestyle, travel and makeup)
  • Embodies everything our brand is about
  • Has a bubbly, likeable and relatable personality
  • Has confident and engaging communication skills (ie. be fun to watch on Snapchat)
  • Is able to relate to our customers like they’re her bff
  • Has a great visual and graphic aesthetic that matches MESHKI’s and knows what it takes to have that #onfleek Insta feed
  • Is able to critically analyse current strategies, come up with creative new strategies, implement, reflect, analyse and repeat
  • Is organised and OCD when it comes to perfecting her work while being time efficient and able to meet deadlines
  • Have experience with Adobe Photoshop (to edit images for use across our social media channels)
  • Knowledge in making gifs and video editing is a distinct advantage
  • Is a #girlboss; sassy and a lil bad-assy

    Don’t be boring. Make your application stand out. Get our attention and show us what you’re all about! This role is anything but basic, so don’t let your application be!

     

    4. CUSTOMER SERVICE MANAGER (Permanent, full-time)

    What will I be doing?

    Some of the key responsibilities of the role includes:

    • Executing an exceptional customer service strategy, ensuring SLAs are achieved
    • Being an ambassador for the brand, providing insight to the team and implementing the brand's tone of voice
    • Providing leadership for the team by inspiring them with the company's service vision, setting clear objectives, and motivating them to deliver the best level of service
    • Lead, coach and train the Customer Service Team Members
    • Assess daily/weekly service levels and quality of service; implement service improvement strategies
    • Act as final point of escalation for team for customer or IT related issues
    • Identify key areas of improvement and report to the directors to implement tailored policies, procedures, technical improvements and training programs to address those areas
    • Work with Real-Time Analyst to manage staffing plans to ensure capacity is met, taking into consideration on and off-peaks
    • Provide weekly customer feedback report
    • Manage customer related costs
    • Managing all incoming returns
    • Act as liaison and point of contact for other departments to ensure a customer focused approach to business initiatives
    • Responding to customer enquiries via email and phone
    • Security and fraud management

    Who are we looking for?

    Our dream Customer Service Manager would come with:

    • Proven leadership and management experience ideally within the fashion industry
    • Excellent written and verbal communication skills and people management skills
    • Positive, confident and proactive attitude 
    • A natural curiosity to analyse + improve
    • Ability to work under pressure in a fast-paced environment
    • Ability to confidently manage and organise a team
    • Ability to make sound decisions with a strong sense of urgency
    • Passion for providing exceptional customer service
    • Proficient user of IT systems, both customer service specific and Mac packages 

      

    5. CUSTOMER SERVICE ASSISTANT (Casual)

    What will I be doing?

    Some of the key responsibilities of the role includes:

    • Responding to customer enquiries via email and phone
    • Providing customers with styling and fitting tips
    • Being the face of MESHKI to our customers 
    • Providing an impeccable level of customer service
    • Keeping up to date with product & brand knowledge to ensure you’re ahead of the curve at all times
    • Processing returns
    • May include assisting with the process of orders & inventory management

    Who are we looking for?

    Our dream Customer Service Assistant would come with:

    • A positive, can-do attitude!
    • A confident, articulate and eloquent personality
    • Strong listening skills
    • A genuine passion for customer satisfaction and a sincere attitude of service
    • Friendly and genuine nature 
    • Problem solving skills with strong organisational and follow-up skills
    • Exceptional verbal and written communication skills (impeccable grammar and punctuation.)
    • A genuine understanding of MESHKI as a brand and ability to uphold company's vision and standards in the service provided
    • Ability to type fast and work quickly and efficiently under pressure
    • Exceptional attention to detail
    • Ability to take instructions and learn quickly
    • Ability to deal with customer complaints in a calm, professional and confident manner
    • Ability to learn quickly in a fast paced environment 
    • Being up to date with the latest fashion trends and a love for styling
    • Ability to work collaboratively with all team members to ensure clear and effective communication at all times
    • Previous online customer service is essential.  

     

    6. WAREHOUSE ASSISTANT  (Casual)

    What will I be doing?

    Some of the key responsibilities of the role includes:

    • Picking and packing online orders accurately and efficiently
    • Taking regular stock counts
    • Ensuring style codes, allocations and pricing are accurate and up to date at all times
    • Processing returns

    Who are we looking for?

    Our dream Warehouse Assistant would come with;

    • Experience in a similar warehouse assistant role at a fashion company is preferred
    • Exceptional organisation skills
    • Excellent attention to details
    • Ability to work collaboratively with all team members to ensure clear and effective communication at all times
    • Ability to work in a fast paced environment and meet deadlines

       

    HOW TO APPLY

    To apply please email us at careers@meshki.com.au with your cover letter and resume.

    All positions are based in St Peters, NSW.

    Tip: We receive hundreds of applications daily - make your application stand out! Be creative, show us your personality and why you think you have what it takes to be a part of the world's most #extra fashion company.

    Please note: Due to overwhelming volume of applications, only successful candidates will be contacted - we apologise in advance as we appreciate every single application and wished we could respond to you all.