How Can We Help?

Shipping Information

Please note the below shipping times are an estimated guide only. For the most accurate shipping times to your delivery location, please enter your postcode on the product pages or in cart for a dated estimate. Online orders are not processed over weekends or public holidays.

Due to our busy Black Friday sale period, there may be a 48 hour delay in dispatch. We thank you so much for patience and please know that our team is working overtime to ensure the backlog is minimal and that we will dispatch your order soon.

Holiday Shipping Cut-Off Dates

To ensure your order arrives in time for the festive season ahead, please make sure to place your order before the following cut-off dates:

By Christmas

Same Day AM (NSW Metro Only): 10am AEDT 24th December
Same Day PM (NSW Metro Only): 2pm AEDT 24th December
Same Day Saturday (NSW Metro Only): 2pm AEDT 21st December
Express (NSW, VIC, QLD, SA Metro): 2pm AEDT 23rd December
Express (NSW, VIC, QLD, SA Regional): 2pm AEDT 19th December
Standard (NSW Metro): 2pm AEDT 20th December
Standard (VIC, QLD, SA Metro): 2pm AEDT 17th December
Standard (WA & NT): 2pm AEDT 13th December

By New Years Eve

Same Day AM (NSW Metro Only): 10am AEDT 31st December
Same Day PM (NSW Metro Only): 2pm AEDT 31st December
Same Day Saturday (NSW Metro Only): 2pm AEDT 28th December
Express (NSW, VIC, QLD, SA Metro): 2pm AEDT 27th December
Express (NSW, VIC, QLD, SA Regional): 2pm AEDT 26th December
Standard (NSW Metro): 2pm AEDT 26th December
Standard (VIC, QLD, SA Metro): 2pm AEDT 24th December
Standard (WA & NT): 2pm AEDT 23rd December

SHIPPING METHOD DELIVERY TIME*

DELIVERY COST

3 HOUR DELIVERY (SELECTED SYDNEY LOCATIONS) - TEMPORARILY UNAVAILABLE

Orders must be placed before 2 PM. Signature on delivery required.

 WITHIN 3 HOURS $24.99 AUD

SAME DAY AFTERNOON DELIVERY - TEMPORARILY UNAVAILABLE

Orders must be placed before 10 AM. Signature on delivery required.

1PM - 6PM

$14.99 AUD

SAME DAY EVENING DELIVERY - TEMPORARILY UNAVAILABLE

Orders must be placed before 2 PM. Signature on delivery required.

 6PM - 9PM $14.99 AUD

SATURDAY SAME DAY DELIVERY - TEMPORARILY UNAVAILABLE

Orders must be placed before 10 AM on Saturday. Signature on delivery required.

 1PM - 6PM $14.99 AUD
STANDARD

2 - 10 BUSINESS DAYS^

$7.99 AUD

FREE OVER $50 AUD

EXPRESS

1 - 3 BUSINESS DAYS^

 $10.50 AUD

FREE OVER $100 AUD

 

Please note, to ensure your Black Friday Sale orders are processed as quickly as possible, we’ve temporarily paused Same Day and 3-Hour Delivery services. Don’t worry — your order will still be on its way soon! Stay tuned for updates and thank you for your patience.

^ We use Australia Post Express which is next business day delivery within the express post network such as Australian capital cities, major metro areas & Perth CBD. See if your postcode is eligible HERE. For other WA & NT areas, express delivery can take up to 3 business days.

WHAT YOU NEED TO KNOW - AU ORDERS

Delivery times are stated in business days.

*Please note, MESHKI is not responsible for any delays caused by the carrier, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.

All parcels are signature on delivery with authority to leave. This means you’re welcome to sign for your parcel at delivery, otherwise if the carrier determines there is a safe place for the parcel, it can be left at the address. The carrier will record a proof of delivery in this instance.

If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, MESHKI is not held liable in the event the parcel goes missing. Further, MESHKI will not be able to refund or resend the parcel. We appreciate your understanding.

If you have any further questions, please get in contact with our customer service team HERE.

WHAT YOU NEED TO KNOW - INTERNATIONAL ORDERS

Delivery is stated in business days, and orders must be placed before 2PM AEDT to be dispatched the same day. Orders placed after the dispatch cut-off time will be processed on the following business day. Orders placed after cut off on Friday and through the weekend will begin processing on the following Monday.

Please note, MESHKI is not responsible for any delays caused by couriers. These may happen time to time and can occur in peak volume periods. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.

Taxes are included in the price of the product for multiple countries, no additional taxes are due or calculated at checkout. Some orders may incur additional duties fees which vary from country to country, if the total value of an order surpasses a certain value. These fees are government related and out of MESHKI's control. MESHKI are not responsible for these fees. If you can't see any taxes at checkout please make sure to confirm with our team prior to purchase should you believe you have taxes to pay.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused. Alternatively, if our team are able to return your parcel back, any return costs will be the responsibility of the customer and deducted from the refund total.

AUTHORITY TO LEAVE SERVICE

Our trusted courier partners may choose to utilize an Authority To Leave service when delivering your order, provided they assess that the delivery address has a secure location for parcel placement without requiring a signature. It's important to note that in such instances, MESHKI cannot be held responsible in the event the parcel goes missing. Additionally, regretfully, we won't be able to issue refunds or resend the parcel under these circumstances. We appreciate your understanding.

We do not currently ship orders to PO or APO boxes via international postage at this time.

Still need help? Contact us