shipping

We know that you cannot wait to get your hands on the goodies you purchase on MESHKI. We are just as excited as you are. That is why we try our best to pack and post your orders as soon as possible. Below is some information on delivery times and fees.

For more information, have a look below at all the details and estimate delivery times. If you still have any further questions, please feel free to contact our Customer Service. Please note, MESHKI is not responsible for any delays caused by Australia Post or DHL Express, especially during high volume seasons - however, below is the quickest and best delivery estimation for your country.

PLEASE NOTE:

There can be possible delays during this high volume sale period. Our team are working hard to make sure you get your new MESHKI as soon as possible and appreciate your patience.

If the receiver gives the courier authority to deliver without a signature or the receiver gives the courier authority to leave, MESHKI is not held liable in the event the parcel goes missing. Further, MESHKI will not be able to refund or resend the parcel. We appreciate your understanding.

As of 24/05/2018, Meshki will no longer offer delivery services to Russia. We apologise for any inconvenience, no order(s) placed before this date will be affected by the change.

Same day dispatch cut-off times

AUSTRALIA

EXPRESS Order before 4pm, Monday to Friday AEST
STANDARD Order before 12pm, Monday to Friday AEST

Other countries

EXPRESS Order before 2pm, Monday to Friday AEST
STANDARD Order before 12pm, Monday to Friday AEST
Orders placed after the dispatch cut-off time will be processed the following business day. Orders placed after cut off on Friday and through the weekend will begin processing on the following Monday.

AUSTRALIA
cart total Shipping Method Delivery time* Delivery Cost
ANY SAME DAY SAMEDAY DELIVERY 1PM-6PM $14.95
ANY SAME DAY EVENING DELIVERY 6PM-9PM $14.95
$100AUD+ EXPRESS 1-3^ FREE
$50AUD+ EXPRESS
REGULAR
1-3^
2-10 DAYS
$10.50AUD
FREE
less than
$50AUD
EXPRESS
REGULAR
1-3^
2-10 DAYS
$10.50AUD
$7.99 AUD
ANY SATURDAY SATURDAY DELIVERY 1PM-6PM $18.95
^We use Australia Post Express which is next business day delivery within the express post network like Australian capital cities, major metro areas & Perth CBD. See if your postcode is eligible HERE. For other WA & NT areas, express can take up to 3 business days.


WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and Express Delivery orders must be placed BEFORE 4PM AEST.

*Please note, MESHKI is not responsible for any delays caused by Australia Post, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.

All Australia Post parcels are signature on delivery with authority to leave. This means you’re welcome to sign for your parcel at delivery, otherwise if Australia Post determine there is a safe place for the parcel, it can be left at the address - Australia Post will record a proof of delivery in this instance.

If you have any further questions, please get in contact with our customer service team HERE.

*Delivery times stated in BUSINESS days.

^Please note, express delivery is only available in postcodes covered by Australia Post Express Delivery. Check if your postcode is covered HERE.


We Now Are Offering Same Day Delivery To Customers In The Sydney Metro Area


Order before 11:00AM Monday - Friday AEST and receive your order between 1:00PM - 6:00pm or order before 2:00PM Monday - Friday AEST and receive your order between 6:00PM and 9:00PM AEST on the Same Day!

If your order is placed after 2:00 PM AEST or if you choose SAME DAY DELIVERY on a non-business day (eg. weekend or public holiday then your order will be delivered the following business day.)

Unfortunately, we are unable to deliver to Australia Post Office Boxes or Parcel Lockers with same day delivery.

Customers must provide a business or residential address where somebody can accept the delivery from our courier.


*Please note this option will only be available if same day delivery is available to your address. Please check your eligibility below.

'2000', '2001', '2006-2011', '2013', '2015-2050', '2052', '2055', '2060-2077', '2079-2082', '2084-2090', '2092-2097', '2099-2122', '2125-2128', '2130-2138', '2140-2148', '2150-2168', '2170-2179', '2190-2200', '2203-2214', '2216-2234', '2555-2560', '2564-2567', '2745', '2747-2750', '2759-2763', '2765-2770', '2891'

In the event of an unsuccessful delivery the following will occur:

-  If no one is available to receive the order, the order will be left in a safe place if deemed by the driver

-   If no one is available to receive the order and there is no safe place to leave the order the delivery will be attempted again the following day within the same time slot

-   If unsuccessful on the second attempt it will be returned to MESHKI over the next 48 hours

-    If order is addressed to a commercial address and cannot be delivered it will be returned to the MESHKI over the next 48 hours

For any order changes or other enquiries please contact our customer service team on +61 2 8520 2070 | Monday to Friday: 10:00am-6:00pm AEST

NEW ZEALAND
cart total Shipping Method Delivery time* Delivery Cost
$150AUD+ EXPRESS 1-3 DAYS FREE
Less than
$150AUD
EXPRESS 1-3 Days $15AUD

NEXT DAY DELIVERY - NZ

Next day delivery is only available for eligible postcodes covered by this DHL Express service. For same day dispatch, the order must be placed before 2PM AEST. Please check with our team at hello@meshki.com.au to ensure your postcode is covered by this service.

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

UNITED STATES
cart total Shipping Method Delivery time* Delivery Cost
$250AUD+ EXPRESS 2-4 DAYS FREE
Less than
$250AUD
EXPRESS 2-4 Days $15AUD
$150AUD+ STANDARD^ 2-9 Days FREE
Less than
$150AUD
STANDARD^ 2-9 Days $10AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

US Standard shipping is shipped via USPS and is given authority to leave upon arrival. MESHKI is not liable for any loss or damage to the parcel. Please ensure there is a safe location for parcel to be left and clear instructions are placed with order.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

*We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

*Standard US Shipping has authority to leave without signature.

CANADA
cart total Shipping Method Delivery time* Delivery Cost
$200AUD+ EXPRESS 1-4 DAYS FREE
Less than
$200AUD
EXPRESS 1-4 Days $15AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

UK
cart total Shipping Method Delivery time* Delivery Cost
$150AUD+ STANDARD 2-9 DAYS FREE
LESS THAN
$150AUD
STANDARD 2-9 DAYS $10AUD
$200AUD+ EXPRESS 2-4 DAYS FREE
less than
$200AUD
EXPRESS 1-4 days $15AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

EUROPE
cart total Shipping Method Delivery time* Delivery Cost
$200AUD+ STANDARD 3-7 DAYS FREE
LESS THAN
$200AUD
STANDARD 3-7 DAYS $10AUD
ANY AMOUNT EXPRESS 2-4 DAYS $15AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

ASIA PACIFIC (CHINA, JAPAN, HONG KONG, SINGAPORE & INDIA)
cart total Shipping Method Delivery time* Delivery Cost
Any amount EXPRESS 1-2 DAYS $20AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available and are quite reliable and quick. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.

UNITED ARAB EMIRATES
cart total Shipping Method Delivery time* Delivery Cost
$250AUD+ STANDARD 3-7 DAYS FREE
Less than
$250AUD
STANDARD 3-7 Days $15AUD
ANY AMOUNT EXPRESS 2-5 Days $35AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

Additionally, delivery to some Middle Eastern countries may be subject to additional charges. You will be notified via email prior to the dispatch of your order if this is the case.

*Delivery times stated in BUSINESS days.

OTHER COUNTRIES
cart total Shipping Method Delivery time* Delivery Cost
Any amount EXPRESS 2-7 DAYS $40AUD

WHAT YOU NEED TO KNOW

Delivery is stated in BUSINESS days, and orders must be placed BEFORE 2PM AEST to be dispatched the same day.

In the event where a parcel is not claimed/refused by the receiver, DHL will attempt re-delivery. If DHL and/or our team is unable to arrange a re-delivery by DHL's cut-off time, the parcel will be destroyed and abandoned by authorities in the receiver's country. Consequently, there will be no refunds for parcels that are not claimed or refused.

International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

*All our international orders are shipped via DHL Express. Please note, MESHKI is not responsible for any delays caused by DHL Express, especially during high volume seasons. However, these are the best delivery estimations available. Further, items purchased on pre-order are subject to varying shipping times.

We do not currently ship orders to PO or APO boxes via international postage at this time.

*Delivery times stated in BUSINESS days.