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RETURNS POLICY

Don’t tell me! Something didn’t work out?
It is so important to us that you are 100% satisfied with your purchase so you’re welcome to...

Return back your items* within 14 working days.
Receive an online never credit note that never expires.

HOW TO RETURN?

Just follow these simple steps for a seamless return process.

1

*You can return your item in cases where:
It doesn’t fit, not satisfied or change of mind.
And it covers all the below:

  • The item is in original condition
    (I.e. tags attached & no visible signs of wear)
  • It is not a clearance sale item (for hygiene reasons).
  • It is not a bodysuit or swimwear.
  • Returned within 14 days of delivery date.
  • There is NO makeup/tan marks.
  • Proof of purchase is available.
2

Download our returns form, include it in your
return parcel & our returns team will
email your online credit note once
our return is processed!

Download our returns form here

3

Return back your item via a return
portal or postal service & follow the prompts.

Click for AUS return portal

Click for US & NZ return portal

Other international returns
send via our local postal service,
or contact our team at:
returns@meshki.com.au.

NEED TO KNOW

  • We have a refund policy for returned items at are proven to be faulty or proven to be not as advertised. Please see our returns policy explained in the “Return FAQ” below.
  • We do not offer refunds for change or mind or wrong size choice, however we can provide you with a credit note equivalent to the price of the item/s you purchased.
  • Please check the items prior returning as we strictly CANNOT accept returns with: stains, marks, remove tags or any other visible signs of wear.
  • Swimwear & bodysuits are strictly not accepted for return for hygiene reasons.
  • All return shipping costs need to covered by the customer (except cases where the item is proven to be faulty).
  • Should our return policy not be honoured, the item will be sent back with charges payable by the customer.